Issues accross our Ecosystem

Incident Report for VitalSource

Resolved

This incident has been resolved.

Posted Jul 18, 2025 - 12:20 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 18, 2025 - 12:04 EDT

Monitoring

It appears Google Cloud has stablilized issues, we have recovered, we are monitoring for any lingering issues.

Posted Jul 18, 2025 - 12:02 EDT

Investigating

We are investigating this issue, early indicators are that this is related to broad Google Cloud Issues

Posted Jul 18, 2025 - 11:19 EDT

This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Explore, Analytics, Acrobatiq, Verba Collect, Verba Connect, Verba Compete, Verba Compare, and Akademos TextbookX.