Third-Party Integration Disruption – MBS

Incident Report for VitalSource

Resolved

This incident has been resolved.

Posted Mar 12, 2026 - 08:42 EDT

Identified

We are aware of an issue affecting the MBS/Verba integration that may impact course material shopping for students at MBS-connected institutions.

Additionally, students with recent enrollment changes (new enrollments or newly added sections) may experience access delays. Students with existing enrollments are unaffected.

This issue originates with MBS and is currently under investigation by their team. VitalSource systems are fully operational.
We are in direct contact with MBS and are actively monitoring. We will provide updates as the situation develops.

Posted Mar 10, 2026 - 08:49 EDT

This incident affected: Verba Compare.